Refund policy
30-Day Digital Product Money-Back Guarantee
At Dream Publishers, we want you to feel confident about your purchase.
Unless otherwise stated on a specific product page, Dream Publishers offers a 30-day money-back guarantee on digital products purchased directly from DreamPublishers.com.
This includes:
- eBooks
- Workbooks
- Planners
- Journals
- Affirmation cards
- Digital bundles
- Downloadable resources
- PLR products
- MRR products
- Editable Canva-based products
- Other digital products sold directly by Dream Publishers
Because our products are delivered digitally, there is no physical product to return.
Requesting a Refund
If you are not satisfied with an eligible purchase, you may request a refund within 30 calendar days of the original purchase date.
To request a refund, contact Dream Publishers through our website Contact page or reply to your purchase confirmation and include:
- Your name
- Order number
- Product purchased
- Email address used for the purchase
- A brief explanation of your refund request
Once your request has been reviewed and approved, your refund will be issued to the original payment method whenever possible.
Processing times may vary depending on your payment provider or financial institution.
PLR & MRR Products
Some Dream Publishers products include Private Label Rights (PLR), Master Resale Rights (MRR), or other commercial-use licenses.
If you receive a refund for a licensed product, your license to use that product ends immediately.
After receiving a refund, you must stop using the product and may no longer:
- Sell or resell the product
- Rebrand or republish the product
- Distribute or share the product
- Include the product in another bundle, course, membership, or offer
- Give the product away as a lead magnet or bonus
- Transfer resale or commercial rights to another person
- Continue using editable Canva files or other licensed source materials
You should also delete or destroy copies of the refunded product in your possession or control.
Resold or Distributed Products
Our 30-day guarantee is intended to allow customers to evaluate their purchase fairly. It is not intended to allow someone to commercially use, distribute, resell, or transfer a licensed product and then request their purchase price back.
Dream Publishers may decline a voluntary refund request where a PLR, MRR, or commercially licensed product has already been materially used for resale, redistribution, sublicensing, or transfer of rights.
This does not limit any rights you may have under applicable consumer-protection law.
Duplicate Purchases
If you accidentally purchase the same digital product more than once, please contact us. Once the duplicate purchase is verified, we will correct the order and issue you a refund.
Download or Access Problems
If you have difficulty downloading, opening, accessing, or editing a purchased product, please contact us before requesting a refund.
We will make reasonable efforts to help resolve issues involving:
- Missing download links
- Damaged or incomplete files
- Incorrect files
- Canva access links
- Product-access problems
Canva Products
Some Dream Publishers products include editable Canva links.
A free or paid Canva account may be required depending on the product and Canva features used.
A customer's inability or decision not to create a Canva account does not automatically mean the digital product is defective.
Bundles
If a refund is approved for a bundle, the refund applies to the entire bundle purchase, and all licenses and usage rights associated with the refunded bundle end.
Unless Dream Publishers specifically agrees otherwise, individual products within a bundle are not separately refundable.
Promotional and Discounted Purchases
Eligible products purchased during a promotion, introductory offer, sale, or with a discount code remain covered by this 30-day guarantee unless the product page clearly states different refund terms.
Any approved refund will be based on the amount actually paid, not the product's regular or advertised value.
What the Guarantee Does Not Promise
Our money-back guarantee covers your purchase of the digital product.
It does not guarantee:
- Income
- Sales
- Business success
- Passive income
- Financial results
- Manifestation results
- Personal-development outcomes
- Specific customer or audience growth
- Results from reselling PLR or MRR products
Results vary according to many factors, including how a product is used, customized, marketed, implemented, and acted upon.
Statutory Consumer Rights
Nothing in this policy is intended to exclude, restrict, or replace consumer rights that cannot legally be waived under the laws that apply to your purchase.
Where applicable consumer-protection law provides additional rights or remedies, those rights remain available.
Policy Changes
Dream Publishers may update this Returns & Refunds Policy from time to time.
The policy applicable to your purchase will generally be the version in effect when your order was placed, subject to any rights provided by applicable law.
Questions?
If you have questions about a product, its license, or whether it is covered by the 30-day guarantee, please contact Dream Publishers before purchasing.
Our goal is simple: we want you to feel confident buying from Dream Publishers and comfortable reaching out if something isn't right.